TROUBLESHOOTING TRAINING COURSE

FOR MAINTENANCE AND SERVICE PROFESSIONALS

Do it yourself training course teaches how to troubleshoot machines and processes
and includes a real machine for hands-on practice.

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You can begin offering the Systematic Troubleshooting course to your people by ordering the Basic Package described below. Additional materials may be ordered as needed after purchasing the Basic, Presenter's Development or Instructor on a Disk Package.

SYSTEMATIC TROUBLESHOOTING
This is the traditional course in troubleshooting. There are three presentation options, described below:

• INSTRUCTOR ON A DISK PACKAGE:
  Content in this course is presented on four DVDs that have stop points about every two minutes for discussions, questions and hands-on activities. The course also includes a special Leader's Guide with a full script of the video and guidlines for discussions, questions and activities that are keyed to the video stop points. Can be presented by any maintenance person, technician, staff person or manager at a field location or in a plant or office.
  Includes: Text-Workbook, four video DVD's with automatic stop points, Leader's Guide keyed to video stops, Trainer's Toolbox, five Activity Books and a MIMIC machine

• TRAINER'S DEVELOPMENT PACKAGE:
  For trainers, managers or experienced instructors who need a flexible program that is easy to use and enables them to modify STS to fit their own styles and the needs of their company. Includes: Text-Workbook, Presenter's Notebook, Trainer's Toolbox, CD with Powerpoint, five Activity Books and a MIMIC machine

• BASIC PACKAGE:
  For first-time users or people without instructing experience who need to improve the performance of technicians in maintenance or field service.
  

• STS BOOTSTRAP PACKAGE:
  When classroom presentation isn't an option, this self-instruction version for computers saves money and enables students to learn the full content of the STS course. Includes computer friendly edition of the Text-Workbook in print and on disk, a disk with masters of data entry tables, Leader's Guide with a disk containing answers to questions and activities, and a Mimic.

STS II: MICROCONTROLLER-BASED SYSTEMS and STS II: CIRCUIT BOARDS and DIGITAL LOGIC
These two courses give participants a chance to apply the principles of Systematic Troubleshooting (STS) to high-tech applications and circuit boards. They are stand-alone courses that do not require completion of Systematic Troubleshooting, but if students have taken STS, these courses are a good follow-up.

• STS II: MICROCONTROLLER-BASED SYSTEMS
  This classroom course allows your people to apply the methods in STS to understanding the highly automated processes and machines they encounter on their jobs and enables them to solve problems these systems can produce. All of these courses are hands-on using the Mimic. Systematic Troubleshooting is not a required prerequisite. Three cases are included; Sequential work cell, Microcontroller-Based Process and Skilled Craft by Robot

• STS II: CIRCUIT BOARDS and DIGITAL LOGIC
  In this course, student take the cover off the Mimic and get to troubleshooting the circuits that make it work. This course can be used in either a self-instruction or classroom format.

You provide support needed for effective training and observe your people as they learn methods and apply them to your own machines and processes.

You'll have a core of believers on which you can build to change your organization's problem-solving culture.

To discuss or order the program, e mail me at: bobfrye@troubleshootingcourse.com or give me a call at 847 729 4550.

ADDITIONAL MATERIALS (after purchase of Basic or Trainer's Development Package):
Mimic Machine (To train more than two people at a time, provide one Mimic for each team)
Activity Book (Classroom and on-the-job reference for students)

ON-SITE WORKSHOPS:
The Learning Shop can conduct on-site workshops at your plant, school or office.
Please contact us about your needs and we will be happy to explain options and costs.

To get more information on Systematic Troubleshooting courses, please fill in the blanks below.
Booklets are available by e mail in PDF format or in print via mail. A copy of the video is available by US mail.
Please check the appropriate boxes, then press SUBMIT. Or give us a call.

PHONE: (847) 729 4550

E Mail: bobfrye@troubleshootingcourse.com

Form to complete for previews of Systematic Troubleshooting courses:
(all blanks must be filled-in)

Name:
Position:
Company:
City:
State:
Country:
Phone:
E Mail:

Approximate number of people to be trained:

I WOULD LIKE THE FOLLOWING INFORMATION:

	Booklet describing the Systematic Troubleshooting course and options
	Booklet describing STS II: Microcontroller-Based Systems
	Booklet describing STS II: Circuit Boards and Digital Logic
	Please send pricing and rental information on all courses and materials.

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