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LINKS:
About this troubleshooting course
About rental option
How does a MIMIC machine help in learning troubleshooting?
Learning materials included in the troubleshooting course
Instructor On A Disk Package
Troubleshooting course contents
What users say about Systematic Troubleshooting
FAQ's (Frequently Asked Questions) about the troubleshooting course
Microcontroller-Based systems details
Circuit Boards and Digital Circuits
details
Curriculum for
community colleges
Links to information about maintenance and troubleshooting
IDEAS! on training and troubleshooting
About the creators of these courses
Available packages and preview materials
To cover page
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"They couldn't keep their hands off the MIMIC machine.
It was driving them crazy, because they couldn't figure it out."
said one course user. (They learn how to understand this and any
other machine or process in this course)
To troubleshooting anything, you need to have certain specific information
about the thing you are troubleshooting. Your people learn what information they need and
methods for getting it. The MIMIC provides hands-on practice. For example:
- You need to know
what the functional parts are, where they are located, and what each part does.
This is true whether you are troubleshooting a machine, a
process, the human body or anything.
- You also need to be able to separate the various systems
in the equipment and know what parts belong to each system.
- You need a "fingerprint" of the equipment. In other words, you need a
record of the status of instruments, test lights, controls, data screens
and test points when the equipment is running right. (It's too late to
get this information after the problem has occurred.)
Systematic Troubleshooting provides tools for doing all these things and more.
The MIMIC provides a real machine (not a computer simulation) on
which people apply what they learn.
Participants build an information file on the MIMIC consisting of sketches
and tables. Then they work in teams to solve problems. This is where
the learning really happens. One person, the observer, acts as a setup
person and critic. Using dip switches, this person sets up a problem
and goes through the process of solving it. This experience enables the
observer to critique the performance of his or her partner who is the
"troubleshooter" who must solve the problem. Then they change roles.
The MIMIC requires no knowledge of electronics or any other field.
The course teaches any small electronic principles the participants need to know. Indicator
lights show the status of test points. Use of a multimeter is optional.
The Text-Workbook has a section on how to use a multimeter. This
gives people who are baffled and afraid of anything electrical,
a safe, friendly way to cross trades and introduce themselves to
troubleshooting electronics. The dip swiches may be used to
program the MIMIC to represent a variety of other machines or processes.
Analytic reasoning required for troubleshooting
In addition to understanding the equipment, problem solving also
takes an analytical mental process for arriving at the most likely
cause. This process is also taught in Systematic Troubleshooting.
To learn more, click on the links at the left of this page.
Phone: 847 729
4550
E Mail:
bobfrye@troubleshootingcourse.com
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