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Systematic Troubleshooting (STS)

Troubleshooting Training Courses
for mechanical and electronic
field service and maintenance

Mimic small


"Students can't wait
to get their hands
on the Mimic."
(a learning device
used in all three courses)

Quote from user at American Tool Corp.
About the MIMIC troubleshooting practice machine

PEOPLE LEARN ANALYTICAL THINKING and
HOW TO UNDERSTAND MACHINES AND PROCESSES

The knowledge and experience of people on the job is your company’s ticket to success. Give them the freedom, support and tools they need.

In STS, people learn how to get information they don’t have, combine it with what they know and focus that knowledge on the problem.

Few issues can survive that power.

LINKS:

About this troubleshooting course

How does a MIMIC machine help in learning troubleshooting?

Learning materials included in the troubleshooting course

Instructor On A Disk Package

Troubleshooting course contents

What users say about Systematic Troubleshooting

FAQ's (Frequently Asked Questions) about the troubleshooting course

Automated Processes and Machines details

Circuits and Chips details

Curriculum for
community colleges


Links to information about maintenance and troubleshooting

IDEAS! on training and troubleshooting

About the creators of these courses

Available packages and preview materials

Watch a five-minute video about how the
Systematic Troubleshooting course works:
(Right click to download to RealPlayer.)

Until August 31, 2010, we are offering $10 per day rental of the self-instructional STS Bootstrap program. To check it out, click on the link below:
STS RENTAL OFFER

Four do it yourself options . . .
or let us present it on your site

INSTRUCTOR ON A DISK
No chance to doze in this interactive program that pauses every few minutes for questions, discussion and hands-on activities.
Content presented on well-illustrated video improves understanding and attention.
Leader's guide has full instructins on what to say and do and provides freedom to add or change content.
Enables use of STS at field locations even if there are few people and no professional instructor.
Instructor on a Disk

TRAINER'S DEVELOPMENT PACKAGE
Detailed leader's guide in outline format allows for individual presentation style and customizing content to suit your class and application. With self-instruction workbook for learning the course and supplementary activities.
Trainer's Development Package

BASIC PACKAGE
Fully-scripted presentation guide for course content and complete instructions for conducting all discussions and activities.
Basic Package

NEW: STS BOOTSTRAP

laptop small

Want people trained in Systematic Troubleshooting but . . .
They're on the road a lot
You've got no trainer
Can't afford lost work time
They can learn on their own using STS Bootstrap.
It's self-instruction.
A computer and a Mimic is all they need.
Supervisors motivate and provide optional sessions for activities, reviews and applications using an included guide.
Supervisor's guide and two types of tests are included.
STS Bootstrap

More about "Systematic Troubleshooting"

Supplementary STS programs using the Mimic

PERMAFIX

A PROCEDURE FOR PREVENTING PROBLEMS
FROM EVER HAPPENING AGAIN

When repeated breakdowns are unthinkable,
this process eliminates that possibility.

Print Press

Beginning with Systematic Troubleshooting, this procedure uses two new tables to do an in-depth analysis and determine the most effective course of action to prevent recurrence of a problem.

The program can be used by technicians working alone or in teams.
Information may be entered in tables using a laptop.

More about Permafix

Automated Processes and Machines

PEOPLE LOCATE INPUT / OUTPUT DATA and
FIND CAUSES OF PROBLEMS IN COMPLEX EQUIPMENT

When technology is beyond the understanding of the troubleshooter it can cause guessing, parts-changing or inaction; the "black box syndrome".

This workshop replaces bad options with knowledge and a plan.

Sequential system

This course is about getting information needed for troubleshooting complex processes. It deals with inputs and outputs; where their data can be found, determining what input characteristics are needed for outputs and considering how external factors affect them.

Three types of processes provide the context; sequential, continuous and robot-based crafts.

This is an easy to present, activity-based workshop using the Mimic with a detailed Leader's Guide. Students work in teams using comprehensive student Activity Books with complete instructions for all activites.

More about "Automated Processes and Machines"

Circuits and Chips

PEOPLE LEARN TO UNDERSTAND CIRCUITS and SOLVE PROBLEMS

Discovering that you can understand and solve problems in areas that have intimitdated you builds confidence and competence.

Even though functions in your process controllers may be executed by software, the circuit logic principles you learn still apply.

Mimic board


Participants read diagrams and locate components, test points and adjustments. By recording voltages, they discover how circuits work. Their "fingerprint tables” pinpoint variances, essential for troubleshooting.

The MIMIC contains digital logic gates, comparitors, inverters, potentiometers, switches, phototransistors and LEDs. Faults are introduced using switches.

Electronics training or experience is not needed. It’s a learn-by-doing course with no arithmetic and very little reading

This flexible workshop may be conducted in a classroom or assigned to students working in pairs on their own with the Mimic. There is a Leader's Guide with instructions for both formats and Activity Books for students.

More about Circuits and Chips

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phone: 847 729 4550
E Mail: bobfrye@troubleshootingcourse.com